Refund Policy
Deposits are used to reserve scheduling, dispatch planning, and service availability.
Deposits
Deposits may be refundable, partially refundable, or non-refundable depending on the timing of cancellation, route planning, and services already committed. Specific deposit terms should be confirmed in writing at the time of booking.
Cancellations and Rescheduling
Customers should request cancellations or rescheduling as early as possible. Refund eligibility may be reduced when notice is short or when labor, route scheduling, or equipment has already been assigned.
Completed Services
Charges for completed services are non-refundable except in cases where YBR Logistics agrees in writing that an adjustment is appropriate.
Additional Charges
Approved additional services and charges are non-refundable once performed.
Contact
For refund questions, contact Sandeep@ybrlogistics.com.